Need help?

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Where is my order?

Open the tracking link we sent by SMS and WhatsApp. It updates live as your order moves.

Something is missing

Message us the order number and the item. We sort it out the same day.

Something is damaged

Send a photo on WhatsApp. We replace it or refund you.

Cancel my order

If it has not been packed yet, we can cancel it. Message us quickly.

Refunds

Refunds go back to your original payment or your store wallet, usually within a few days.

Change address or time

Message us before the order is out for delivery and we will update it.

GST invoice

Message your order number and we will send it.

A real person answers, usually within a few minutes.